Secure Payments & Trust
Everything you need to know about managing payments, processing refunds, and maintaining compliance on UniServe. Your financial security is our priority.
Set payout preferences
Configure how and when you receive payments for completed services.
- Navigate to Settings > Payment Preferences
- Add your bank account or payment method (PayPal, Stripe, etc.)
- Verify your payment method with the required documentation
- Choose your payout schedule (daily, weekly, or monthly)
- Set minimum payout threshold if applicable
- Review transaction fees and processing times
- Enable email notifications for successful payouts
- Keep your payment information up-to-date and secure
Issue partial refunds
Learn how to process refunds fairly and maintain customer trust.
- Access the booking details page for the relevant service
- Navigate to the Refunds section
- Select the amount to refund (full or partial)
- Provide a clear reason for the refund
- Review refund policies and processing fees
- Submit the refund request for processing
- Notify the customer via message about the refund
- Track refund status in your transaction history
- Understand that refunds may take 5-10 business days to process
Keep documents compliant
Maintain required documentation to ensure account compliance and security.
- Upload business license or professional certification documents
- Keep tax identification numbers (EIN, SSN) updated
- Maintain valid insurance certificates if required for your service category
- Update business registration documents annually
- Store copies of all uploaded documents securely
- Respond promptly to document verification requests
- Review compliance requirements specific to your service category
- Set calendar reminders for document renewal dates
- Contact support if you have questions about required documentation
Supported Payment Methods
Choose the payment method that works best for your business
Bank Transfer
Direct deposit to your verified bank account
PayPal
Fast and convenient digital wallet payments
Stripe
Secure payment processing with global support
Security & Best Practices
Protect your financial information and maintain trust
Secure Payment Methods
Always use verified payment methods. Never share your payment credentials or process payments outside the platform.
Fraud Prevention
Be cautious of unusual payment requests. Report suspicious activity immediately to our security team.
Payment Processing
Payments are typically processed within 24-48 hours after service completion. Delays may occur during weekends or holidays.
Transaction Records
Keep detailed records of all transactions. Download receipts and invoices for your accounting needs.
Built-in Trust & Security
UniServe provides multiple layers of protection for your financial transactions
Important Notice
All payment transactions are processed securely through our verified payment partners. Never share your payment credentials or process payments outside the UniServe platform. If you encounter any suspicious activity, contact our security team immediately.
Related Guides
Continue learning with our other comprehensive guides.
Payment Questions?
Our financial support team is available to help with payment-related inquiries.