Terms of Service

Welcome to UniServe ('we,' 'our,' or 'us'). These Terms of Service ('Terms') govern your access to and use of our service marketplace platform, including our website, mobile applications, and related services (collectively, the 'Service').

By accessing or using UniServe, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

UniServe is a platform that connects service providers ('Providers') with customers ('Customers') seeking various services. We facilitate transactions but are not a party to any service agreements between Providers and Customers.

By creating an account, accessing, or using UniServe, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be at least 18 years old to use UniServe. If you are under 18, you may only use the Service with the supervision and consent of a parent or legal guardian.

If you are using UniServe on behalf of a business or organization, you represent and warrant that you have authority to bind that entity to these Terms.

To use certain features of UniServe, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You may not create multiple accounts, transfer your account to another person, or use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms.

You agree to verify your identity and provide any additional information or documentation we may request for account verification or compliance purposes.

Providers are independent service providers and are not employees, agents, or representatives of UniServe. Providers are solely responsible for the services they provide to Customers.

Customers may browse, search, and book services through the Platform. Bookings are subject to Provider availability and acceptance.

Providers must accurately represent their services, qualifications, pricing, and availability. Providers are responsible for delivering services as described and agreed upon with Customers.

UniServe reserves the right to remove or suspend any service listing that violates these Terms or applicable laws. We do not guarantee the availability of any specific service or Provider.

All service agreements are between Providers and Customers. UniServe is not a party to these agreements and is not responsible for the quality, safety, or legality of services provided.

Customers agree to pay all fees associated with booked services, including service fees, taxes, and any additional charges as displayed at the time of booking.

UniServe processes payments on behalf of Providers. Payments are typically held in escrow until service completion, after which funds are released to Providers according to our payment schedule.

We charge transaction fees to Providers for using our platform. These fees are clearly disclosed before service listing and may vary by service category or subscription plan.

All prices are displayed in the currency selected by the user. Currency conversion rates are provided for reference only and may vary at the time of payment processing.

Refunds are processed according to our Refund Policy. Customers may request refunds through the platform, and Providers may issue refunds at their discretion, subject to our cancellation policies.

UniServe reserves the right to change our fee structure at any time. Changes will be communicated to users in advance and will not affect existing bookings.

Cancellation policies vary by Provider and service type. Customers and Providers should review cancellation terms before confirming a booking.

Customers may cancel bookings according to the Provider's cancellation policy. Cancellation fees may apply as specified in the booking terms.

Providers may cancel bookings but should do so with reasonable notice. Repeated cancellations may result in account restrictions or suspension.

Refunds are processed according to the applicable cancellation policy. Processing times may vary by payment method and typically take 5-10 business days.

UniServe may cancel bookings in cases of fraud, safety concerns, or violations of these Terms. Affected users will be notified and refunded as appropriate.

You agree to use UniServe only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights

• Post false, misleading, or fraudulent information

• Harass, abuse, or harm other users

• Interfere with or disrupt the Service or servers

• Attempt to gain unauthorized access to any part of the Service

• Use automated systems to access the Service without permission

• Copy, modify, or distribute content from the Service without authorization

• Impersonate any person or entity or misrepresent your affiliation

• Use the Service to compete with UniServe or for any commercial purpose not authorized by us

Violations of these conduct rules may result in immediate account suspension or termination.

The Service, including its original content, features, and functionality, is owned by UniServe and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you post, upload, or submit to the Service ('User Content'). By posting User Content, you grant UniServe a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content for the purpose of operating and promoting the Service.

You represent and warrant that you own or have the necessary rights to all User Content you post and that such content does not violate any third-party rights.

UniServe trademarks, logos, and brand features may not be used without our prior written permission.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using UniServe, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

We implement security measures to protect your information, but no method of transmission over the Internet is 100% secure. You use the Service at your own risk.

You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

UNISERVE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

UniServe does not guarantee the accuracy, completeness, or usefulness of any information on the Service. We are not responsible for the quality, safety, or legality of services provided by Providers.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNISERVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid to UniServe in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless UniServe, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service

• Your violation of these Terms

• Your violation of any third-party rights

• Any content you post or transmit through the Service

• Your interactions with other users

• Services you provide or receive through the Platform

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect the Service or other users.

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and applicable law.

Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through a notice on the Service.

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

We encourage you to review these Terms periodically to stay informed of any updates.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which UniServe operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association, except where prohibited by law.

You agree to waive any right to a jury trial and to participate in class action lawsuits.

Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property or prevent unauthorized use of the Service.

If you have questions about these Terms, please contact us at:

Email: [email protected]

Address: [Your Company Address]

We will respond to your inquiries within a reasonable timeframe.